Family Technology Resources & Support

  • MyKaty Cloud

  • MyKaty Cloud


    What is MyKaty?
    MyKaty Cloud is a web portal that provides Katy ISD staff, students, and parents/guardians with a single sign-on location to access district applications and educational resources.

    How Do I Access My Katy?
    Log in to MyKaty​ using your Katy ISD ID number and password.​ Parents and guardians will use the same ID and password used to log into HAC (Home Access Center).

    MyKaty Cloud User Guide

  •  Katy 1 Source

  • Katy 1Source


    What is Katy 1Source?
    Katy 1Source is a tool that provides help articles on many technology-related topics, as well as step-by-step directions and videos.

    How to Access as a Student
    Students can access Katy 1Source from MyKaty Cloud.

    How to Access as a Parent/Guardian
    Parents/guardians will navigate directly to the Katy 1Source sign-in page: https://help.katyisd.org.

  • Password



  • Further Assistance

    Non-Technology questions should be directed to student campuses.

    For KIS​D USERNAME​ and PASSWORD assistance, please visit our Password Self Service​ tool to retrieve a username and/​or update a password.​​

    If the issue is with CANVAS, log​in to CANVAS (via MyKaty Cloud)​​ and click the question mark i​n the left navigation section​ to submit a help request.

    If you still need other technology assistance, please follow the directions linked below to enter a new support ​request into the KISD Technology ​ticketing system. The ticketing system is available 24/7 to request support.

    Parent Tech Support​ Guide
    Student Tech Support Guide​

    Parent Tech Support - Hours of Operation
    School Year: 6:30 AM - 4:30 PM Monday - Friday, excluding district holidays.
    Summer: 7:00 AM - 5:00 PM Monday - Thursday, excluding district holidays.

    Parent Tech Support​: 281-396-7400​​ (info line only*)​

    *Please note, the purpose of the info line is to provide information to parents on how to get technology assistance.
    This line is not currently answered by representatives, nor is there an option to leave voice mail.

    To get more information about these and other resources, please visit the help article Family Technology Resources in Katy 1Source.