Family Technology Resources & Support

  • MyKaty Cloud

  • MyKaty

    What is MyKaty?
    MyKaty is a web portal that provides Katy ISD staff, students, and parents/guardians with a single sign-on location to access district applications and educational resources.

    How Do I Access My Katy?
    Log in to MyKaty​ using your Katy ISD ID number and password.​ Parents and guardians will use the same ID and password used to log into HAC (Home Access Center).

    MyKaty User Guide

  •  Katy 1 Source

  • Katy 1 Source

    What is Katy 1 Source?
    Katy 1 Source is a tool that provides help articles on many technology-related topics, as well as step-by-step directions and videos.

    How to Access as a Student
    Students can access Katy 1 Source from MyKaty.

    How to Access as a Parent/Guardian
    Parents/guardians will navigate directly to the Katy 1 Source sign-in page:

  • Password

  • Further Assistance

    Non-Technology questions should be directed to student campuses.

    For KIS​D USERNAME​ and PASSWORD assistance, please visit our Password Self Service​ tool to retrieve a username and/​or update a password.​​

    If the issue is with CANVAS, log​in to CANVAS (via MyKaty)​​ and click the question mark i​n the left navigation section​ to submit a help request.

    If you still need other technology assistance, please follow the directions linked below to enter a new support ​request into the KISD Technology ​ticketing system. The ticketing system is available 24/7 to request support.

    Parent Tech Support​ Guide
    Student Tech Support Guide​

    Please note: If your secondary student (grades 6-12) has and uses a personal email address, please have them add it to the system by visiting their campus registrar.  This will assist them when requesting technical support if they are unable to access their KISD email account.

    Family Technology Support - Hours of Operation
    School Year: 6:30 AM - 4:30 PM Monday - Friday, excluding district holidays.
    Summer: 7:00 AM - 5:00 PM Monday - Thursday, excluding district holidays.

    Family Technology Support​: 281-396-7400​​
    Please note, the purpose of the info line is to provide information to parents on how to get technology assistance.

    To get more information about these and other resources, please visit the help article Family Technology Resources in Katy 1Source.