Family Technology Resources & Support
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MyKaty Cloud
What is MyKaty?
MyKaty Cloud is a web portal that provides Katy ISD staff, students, and parents/guardians with a single sign-on location to access district applications and educational resources.How Do I Access My Katy?
Log in to MyKaty using your Katy ISD ID number and password. Parents and guardians will use the same ID and password used to log into HAC (Home Access Center).
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Katy 1 Source
What is Katy 1 Source?
Katy 1 Source is a tool that provides help articles on many technology-related topics, as well as step-by-step directions and videos.How to Access as a Student
Students can access Katy 1 Source from MyKaty Cloud.How to Access as a Parent/Guardian
Parents/guardians will navigate directly to the Katy 1 Source sign-in page: https://help.katyisd.org.
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Canvas is a learning management system (LMS) that allows teachers to provide instructional support, class calendars, assignments and resources for students in a safe online environment. Parents of Katy ISD students can log into Canvas using their HAC user name and password. Students access Canvas through MyKaty.
Canvas User Guides and Resources -
The Home Access Center provides an online grade book where parents and guardians can view helpful student information to support and guide their children through the educational process.
Home Access Center (HAC) FAQ - English
Home Access Center (HAC) FAQ - Spanish
Log in to the Home Access Center -
The Katy ISD A+ Pay N’ Go is an online web store, providing a convenient way for parents, students, and other patrons to make payments for cafeteria meals, activity fees, and a variety of other campus and district related services.
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The Katy ISD OnTheGo app allows you to view your child's grades, assignments, attendance record, library books, and cafeteria balance.
Please visit the Katy ISD Mobile Application Information page for more information about app features and instructions. -
The Student Schedule App is available in MyKaty Cloud. If your student needs to print a student schedule, please have them follow these instructions: Student Schedule Application
Please note: this app can only be accessed by secondary Katy ISD students.
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The Student ID Badge app is available in MyKaty Cloud. If your student needs to print an ID badge, please have them follow these instructions: Student ID Badge Application
Please note: this app can only be accessed by Katy ISD students.
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Online textbooks are available in MyKaty Cloud to students.
Online Textbook User Guides -
For information about Chromebooks and iPads:
Hardware for Students
Student Device Checkout Request -
What is the GIS Portal?
The GIS Portal is an access point for all Katy ISD GIS services. These services are publicly accessible and do not require a log in, simply navigate to https://gis.katyisd.org, browse the available services, and launch the service you are seeking.What services are available?
Geospatial services like the District Map (Find Your School), Elections Map, Miller Bus Routes, and more are located here. As needs change for our community other applications may be added or removed from the portal. -
For helpful information about Katy ISD's technology resources available to you as a parent/guardian, and to your student(s), please watch this recorded webinar held at the beginning of the 2022-2023 school year.
(English)
(Spanish) -
For answers to some of your frequently asked questions: Technology FAQ
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Further Assistance
Non-Technology questions should be directed to student campuses.
For KISD USERNAME and PASSWORD assistance, please visit our Password Self Service tool to retrieve a username and/or update a password.
If the issue is with CANVAS, login to CANVAS (via MyKaty Cloud) and click the question mark in the left navigation section to submit a help request.If you still need other technology assistance, please follow the directions linked below to enter a new support request into the KISD Technology ticketing system. The ticketing system is available 24/7 to request support.
Parent Tech Support Guide
Student Tech Support Guide
Please note: If your secondary student (grades 6-12) has and uses a personal email address, please have them add it to the system by visiting their campus registrar. This will assist them when requesting technical support, if they are unable to access their KISD email account.Family Technology Support - Hours of Operation
School Year: 6:30 AM - 4:30 PM Monday - Friday, excluding district holidays.
Summer: 7:00 AM - 5:00 PM Monday - Thursday, excluding district holidays.
Family Technology Support: 281-396-7400 (info line only*)
*Please note, the purpose of the info line is to provide information to parents on how to get technology assistance.
This line is not currently answered by representatives, nor is there an option to leave voice mail.To get more information about these and other resources, please visit the help article Family Technology Resources in Katy 1Source.
