Student Password Frequently Asked Questions

  • I am a new student; how do I access my account for the first time? 
    For new students, the student or guardian will receive an email from Katy ISD with this information. 
    Students in Grades 6-12: Use this step-by-step user guide (English and Spanish) to learn how to access your account. 

    What is my username/Katy ISD ID?
    Your Username is your Katy ISD ID, which is listed at the bottom of your school's ID badge (ex. A1234567).
    Or, you may ask one of your teachers for your Katy ISD ID. 

    How do I get a Verification Code? (Students in Grades 6-12)
    ​If you have a personal email address or cell phone number on file with Katy ISD, you can use the Password Self-Service tool to receive a new verification code.
    Select Forgot Username/Password and use the Password Reset by Text/email option, or you may ask one of your teachers for your Verification Code.​

    What are the answers to my security questions? (Students in Grades 6-12) 
    You would have created these answers the first time you accessed the Password Self-Service tool.

    How do I change my password or security questions? (Students in Grades 6-12)
    Use this step-by-step user guide (English and Spanish) to learn how to change your password and/or security questions.

    I forgot my password, how can I reset it? (Students in Grades 6-12)
    Use this step-by-step user guide (English and Spanish) to learn how to reset your forgotten password.

    I forgot my password. (Students in Grades PK-5)
    You may ask one of your teachers for your password.

    How do I update the email address or cell phone number that is on file for me? (Students in Grades 6-12)
    Please contact your student's campus, or see the campus Registrar for assistance.

    What Katy ISD applications can I access with my Katy ISD ID and Password?
    Note to Students: The majority of the systems listed below are accessed via MyKaty Cloud (mykaty.katyisd.org).
    Once on MyKaty Cloud, begin to type in the name of the system you are searching for and look for the tile.
    Complete Application List

    What if I still need help with Password Self Service​? 
    You may ask one of your teachers or librarian for assistance. ​If your teacher or ​librarian is una​vailable, please fill out the form below.  A technology team member will contact you.

  • Please do not fill out​​ duplicate requests
    Password Self Service Assistance Form