Katy Virtual School
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FAQs for Students and Parents
Student FAQs
How do I access my course?
Students access their course through MyKaty. Log in with your KISD username and password. Search for Canvas. You will automatically be logged into the learning management system. If you do not know your password, contact the Parent Helpdesk.How do I view my grades?
Instructions on viewing grades in Canvas.Is my course self-paced?
Online courses have specific due dates and are not self-paced. Students can move ahead in a course, but must take care not to get behind. Students are expected to work weekly on their course to ensure completion by the end of the semester to be prepared for the semester exam.What technology am I required to have to be successful in my course?
Students can use their District issued Chromebook or a personal computer at home. Students will need internet access, Google Chrome, a headset with microphone and a webcam.What is Online Proctoring?
Most virtual course exams are proctored online to ensure test integrity.How do I Access Digital Textbooks?
Virtual courses use digital textbooks and all resources are included in the online course. Some courses such as PE or Professional Communications do not have a textbook. Courses will have information for accessing digital textbooks.How much time should a student spend on an AP course during the summer?
Students should expect to commit a minimum of 25 hours per week during the summer. It is recommended students log in a minimum of 3–4 times a week.How much time should a student spend on a KAP course during the summer?
Students should expect to commit a minimum of 20 hours per week during the summer. It is recommended students log in a minimum of 3–4 times a week. How much time should a student spend on an academic level course during the summer?
Students should expect to commit a minimum of 15 hours per week during the summer. It is recommended students log in a minimum of 3–4 times a week.How do I contact my teacher?
It is recommended that students contact their teacher through Canvas by using the Canvas Inbox. Follow these directions to contact your teacher.Do courses appear on my schedule, Progress Report and Report Card?
Yes, all virtual courses are scheduled and grades will be displayed on Progress Reports and Report Cards.Do virtual courses count towards UIL or extracurricular eligibility?
Yes, unless otherwise designated by Katy ISD as courses that meet exemption status for UIL or extracurricular eligibility. Please refer to the TEA/UIL Side by Side Handbook and your child's campus counselor for exemption guidelines.Who do I contact if there is a grade discrepancy?
Contact your teacher by using the Canvas Inbox.How do I drop a course?
Contact your campus counselor.Parent FAQs
How do I pay for my student's course?
Payment can be made after a student has been enrolled in a course through the District payment system A+ Pay N' Go. For directions, visit the Katy ISD A+ Pay N' Go website.How do I view my child's course?
Parents are enrolled in their child's course as an observer. To view the course as an observer, review these directionsCan parents view grades for the online course?
Yes, parents and students can view grades in Canvas.How do parents contact virtual teachers?
It is recommended that parents contact their child's teacher through Canvas by using the Canvas Inbox. For directions, refer to this guide.Additional FAQs for Tuition-based Courses
Who is eligible for a refund?
View the Tuition-based calendar to see the last day to drop with a refund.My child has changed their mind and decided not to take the Tuition-based course. How do I get a refund?
Prior to requesting a refund, students must be dropped from the course. Refunds are issued in the original form of payment and processed by the District Business Office. Consult the Tuition-based calendar for the last date to drop with a refund. Refunds must be requested in the same semester a course is taken.What happens if I don't pay for my child's course?
Students will be dropped on the first day of the semester if course fees are unpaid.Can I exempt my final exam?
There are no exemptions for Tuition-based online courses.