• Texas Department of Family and Protective Services

    Reporting Anonymously

     

    Effective September 1, 2023, DFPS cannot accept anonymous reports of abuse and neglect involving children and their families. Professional and non-professional reporters must provide a personal first and last name and home or business phone number to meet new reporting requirements. The law requires both a full name and phone number for the report to be accepted by DFPS. Reporting requirements are not met by providing a business, agency, or organizational name. Anonymous reports of child abuse and neglect may be made to local and state law enforcement agencies. Reporters' names are confidential by law.

    When do I call the Texas Abuse Hotline instead of using this website?

     
    Call the Texas Abuse Hotline when the situation is urgent. Urgent means someone faces an immediate risk of abuse or neglect that could result in death or serious harm. Call the Texas Abuse Hotline at 1-800-252-5400 for situations including but not limited to:
    • Serious injuries
    • Any injury to a child 5 years or younger
    • Immediate need for medical treatment (including suicidal thoughts)
    • Sexual abuse where the abuser has or will have access to the victim within the next 24 hours
    • Children age five and under are alone or are likely to be left alone within the next 24 hours
    • Anytime you believe your situation requires action in less than 24 hours
    If you are deaf, deaf-blind, hard of hearing, or speech-disabled you can call by using the relay service of your choice or by using Relay Texas at 7-1-1. Tell the relay operator to call the Texas Abuse Hotline at (800) 252-5400.
    Call the Texas Abuse Hotline if for any reason you have trouble reporting your concerns on this website.
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