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Katy Independent School District

Parent Tech Help

​Technology Tips for Parents & Students


Student's log-on credentials

For most items that the student will log in to, they will use their Katy ISD ID which is printed at the bottom of their school ID Badge, along with their District password.

If the student needs assistance with their District password, please visit Student Password Self-Service FAQs

Note: on Tuesday, August 18, 2020 an email was sent to all parents of students in Grades PreK-5 containing the student's Katy ISD ID and Password. Please check your Spam folders if you did not receive the email.


Multiple students sharing one device

If you have more than one student sharing a computer/laptop/iPad for their schoolwork, and are experiencing problems with it logging the next user into the previous user's account, use this help article  on the Knowledge Base to address the issue.


Clearing the Cache/Browser History

If you are experiencing issues accessing online resources, a common solution is to clear the cache and browser history of your web browser. For steps on how to clear your cache/browser history, use this help article on the Knowledge Base.


MyKaty Cloud

MyKaty Cloud is the location for students to begin accessing their textbooks and Katy ISD applications. URL: https://mykaty.katyisd.org/

  1. Instructions for MyKaty Cloud: http://www.katyisd.org/mykaty/Pages/default.aspx
  2. Enable WebPass - this is an important step to ensure you are authenticated to other Katy ISD applications.
  3. There are many library resources available to students, to see the list visit Library Resources List



Students accessing the Knowledge Base

Students can access a Katy ISD resource known as the Knowledge Base. It contains many helpful articles addressing Technology topics, Online Textbooks, apps approved for student use, etc. The Knowledge Base may be accessed by the student the following ways:

From MyKaty Cloud:

​search for “Knowledge Base” and click on the tile

​From Web Browser:

​type the URL: help.kayisd.org into the address bar of any web browser, and sign in using Katy ISD ID@katyisd.org (ex. A1234567@katyisd.org), and District password.


Need Internet Access?

Katy ISD has compiled a  list of internet resources for students, parents and staff. Visit the Low Cost Internet Options page.


Parent Tech Meetings

Katy ISD offered Technology meetings for parents at the start of the 2020-2021 school year. These meetings were held virtually via Zoom and covered how parents and students can access and utilize many of the digital resources available at Katy ISD.

Link to Presentation slideshow: tinyurl.com/katyparents2020

Link to recorded Presentation: Parent Technology Meeting Recording

Enlace a la presentación grabada: Ayuda técnica para padres en español

Link to FAQs: Parent Tech Meeting FAQs


Incorrect language on the Home Access Center (HAC)

If the HAC is showing in the wrong language for you, please contact your Campus Registrar to have it changed.



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6301 S. Stadium Lane - Katy TX 77494 | 281.396.6000 | Login | Accessibility

It is the policy of Katy ISD not to discriminate on the basis of sex, disability, race, religion, color, gender, age, or national origin
in its educational programs and/or activities, including career and technology programs, nor in its employment practices
and to provide equal access to the Boy Scouts and other designated youth groups.

Katy ISD is not responsible for the content on external websites or servers.