What is the Home Access Center (HAC)?

The Home Access Center (HAC) provides an online grade book where parents and guardians can view helpful student information to support and guide their children through the educational process. You can access the HAC from the Katy ISD website using this link:  Home Access Center 

What are the answers to my security questions?

You would have created these answers the first time you accessed the Password Self-Service tool.

How do I change my password or security questions?

Use the following step-by-step User Guide or watch the Video to learn how to change your password and/or security questions. 

I forgot my password, how can I reset it?

Use the following step-by-step User Guide or watch the Video to learn how to reset your forgotten password.

How do I update the email address or cell phone number that is on file for me?

Please make the needed updates in the Home Access Center (HAC).

What Katy ISD applications can I access with my HAC ID and Password?

​Application	​User Name	​Password
​ Home Access Center (HAC)	​ Parent/Guardian:  Home Access Center (HAC) ID Ex. J.Doe3	Katy ISD password
​ help.katyisd.org - Contains Help Articles & Videos	​ Parent/Guardian:  HAC ID formatted as an e-mail address wtih @katyisd.org Ex. J.Doe3@katyisd.org	​ Katy ISD password
​ Katy On The Go app	​ Parent/Guardian:  Home Access Center (HAC) ID Ex. J.Doe3	​ Katy ISD password
​ Canvas Learning Management System	​ Parent/Guardian:  Home Access Center (HAC) ID Ex. J.Doe3	​ Katy ISD password
​ A+ Pay N' Go Note: each payment type works slightly different. Click here for specific instructions.	​ Web Store: you will login with your email address and password (that you create) Parent/Guardian:  your HAC ID and last name will be needed for several payment types.	​ Web Store Password created by Parent/Guardian

What if I still need help?

Submit a written request for help via the Parent and Student Technology Support Center Form.