Katy ISD Knowledge Base
The Knowledge Base is a useful tool that houses help articles on many Technology related topics, as well as step-by-step directions and videos. The Knowledge Base is now available for both Students and Parents/Guardians.
Video Demonstration: How to Access and Navigate
How to Access as a Student
Students can access the Knowledge Base from MyKaty Cloud. Upon signing into MyKaty Cloud, they will search for Knowledge Base and click on the tile. If Webpass is installed (recommended), then they will be automatically signed in and may begin using the tool.
How to Access as a Parent/Guardian
Parents/Guardians will navigate directly to the Knowledge Base sign-in page: help.katyisd.org
To sign in, they will use their Home Access Center ID (HAC) formatted as an email address (ex. J.Doe3@katyisd.org), and their District Password.
Note: if you need assistance locating your HAC ID or Password, please visit Parent/Guardian Password Self-Service FAQs.