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Katy Independent School District


​​Parent & Student Tech Support

​Katy ISD has a new Technology ticketing system for Parents & Students.  This support request​ form is now closed.

All active, submitted requests from this form will be addressed, so you do not need ​to resubmi​t.

Parent/Student KISD Technology Resources & Support​

Further Assistance

Non-Technology questions should be directed to student campuses.

For KIS​D USERNAME​ and PASSWORD assistance, please visit our Password Self Service​ tool to retrieve a username and/​or update a password.​​

If the issue is with CANVAS, log​in to CANVAS (via MyKaty Cloud)​​ and click the question mark i​n the left navigation section​ to submit a help request.

If you still need other technology assistance, please follow the directions linked below to enter a new support ​request into the KISD Technology ​ticketing system.
Parent Tech Support​ Guide
Student Tech Support Guide​

Parent Tech Support​  operates 6:30 AM - 4:30 PM Monday – Friday​, excluding holidays.
​​Parent Tech Support: 281-396-7400 (info line only)​​​

TEA District"A"  Rating
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6301 S. Stadium Lane - Katy TX 77494 | 281.396.6000 | Login | Accessibility

It is the policy of Katy ISD not to discriminate on the basis of sex, disability, race, religion, color, gender, age, or national origin
in its educational programs and/or activities, including career and technology programs, nor in its employment practices
and to provide equal access to the Boy Scouts and other designated youth groups.

Katy ISD is not responsible for the content on external websites or servers.