FAQs Returning Students
We are excited to announce online returning student update. This process replaces the paper forms sent home at the beginning of each school year.
You will receive a snapcode!
In early August, parents and guardians will be receiving an electronic notification with their student’s specific Snap code to the email address on file. Not sure if you have an email address on file? Log into the Home Access Center (HAC) or contact your child’s campus.
How do I get started?
Visit the KISD online registration page and click the Returning Student Update link (both English and Spanish are available).
Then, enter your student’s snapcode: XXXXX12345XXXXX
What’s a snapcode?
The snapcode is like a key to your child’s data for the upcoming school year. You should receive a unique snapcode for each child. Make sure you enter it exactly as it appears above, with no spaces or punctuation.
Should I create an account?
If you’ve never completed an online form with Infosnap, you will need to create an Infosnap Account. This allows you to securely save your work and come back at a later time if necessary. You can use your email address or cell phone number.
If you already have an account, you can sign in and complete the form using the same account. Forms for multiple children can be completed in the same account.
Do I have to answer all the questions?
Questions marked with a red asterisk (*) are required.
What if I make a mistake?
If you would like to make a change, prior to submitting the form, you can either navigate back to the page using the “< Prev” and “Next >” buttons. Or if you are on the Review page, click on the underlined field. If you have already submitted the form, then you will need to contact your student’s school, so they can make the changes for you.
I’ve completed the form, now what?
Once you have finished entering your information, click “Submit”. This will send all of the information you’ve entered to the school. If you cannot click on this button, you will need to make sure that you have answered all required questions.
What if I have more than one student in the district? Do I need to do this for each child?
Yes, because you’ll need to provide information that is specific for each child. We recommend that you complete and submit one form and then start another – this will allow you to “snap” (or share) selected family information, which saves you time.
I’m not sure how to answer a question. I don’t know what the question is asking. I can’t find my snapcode.
You can contact your child’s campus.
Help! I’m having technical difficulties.
If you experience technical issues completing the online form in Infosnap, you may contact the Infosnap support line at 866-752-6850 x7095 or email firstname.lastname@example.org. If you forget the user credentials, you may have them e-mailed to you and/or use security questions set up previously to retrieve that information. You may also contact technical support.