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Procedures for Addressing
Concerns/Complaints
When situations arise that cause concern for students, parents or
staff, knowing the proper steps to follow can facilitate efforts to
resolve the matter.Most concerns can be
resolved by directly contacting the staff member involved and
discussing the situation. All teachers have conference periods and
are available to discuss matters of importance at some time during
the day. Other staff members may be contacted at their school or
department.
If issues are not
resolved at this level, the next step is to contact the campus
principal or the supervisor in charge. The individuals who are
responsible for the programs and the people under their direction
should be able to help.
Problems that are not
solved at the campus or department level may be referred to a
central administrator. For campus concerns, contact Dr. Ron Jetton,
Executive Director for Campus Administrative Support.
IMPORTANT:
Please note that campus concerns should be addressed by the campus
principal prior to contacting a central administrator.
Concerns that are brought to the administration level will be sent
back to the campus for resolution if the campus principal has yet
had the opportunity to address the situation.
Contact your Campus Principal
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